Little info around Penn, Moynihan about strike or fire
Passengers wait at Penn Station by an empty information desk. Credit: Newsday/Joshua Solomon
Information on where to go at Penn Station was sparse and depended on which area of the train hall a passenger goes Friday morning.
Downstairs, near the A, C and E subway lines, where the entrance to many of the LIRR tracks, there was no information about where to go because of the earlier fire in the tunnel, nor about the looming strike.
Upstairs, in Moynihan Train Hall, the main customer service section was effectively closed as of 10:30 a.m. The shades were pulled down on every agent's window, but there was a flyer posted about a "possible LIRR strike."
The ticket machines provided no information about issues and allowed a passenger to proceed through the steps of purchasing a ticket with no warning about delays, cancellations or the threat of the strike.
An MTA information desk by the 1, 2 and 3 subway lines also had the flyer about the possible strike. A revolving digital ad screen displayed information about an AI product, a Jerry Seinfeld show and then the possibility of a strike. The ticket machines at this level had a flyer announcing "Penn Station service suspended."
